Product Director, Agentic Commerce & Payments-Executive Director

JPMorgan Chase & Co.•San Francisco, CA
•$180,500 - $285,000

About The Position

The Payments & Global Banking Chief Data & Analytics Office (CDAO) partners with business, product, and technology teams to build trusted data foundations, AI capabilities, and platforms that support growth, improve client experiences, and accelerate innovation across Payments and Global Banking. Its work includes AI-powered products, agentic experiences, intelligent workflows, and operating models that transform how work gets done. As Product Director, Agentic Commerce and Payments in JPMorgan Payments CDAO, you will lead the development of products and features for agentic commerce. You will own product strategy and execution, guide the product lifecycle, manage risk and business growth targets, and work with cross-functional partners to deliver enterprise-ready solutions. You will also build and mentor a product team and remain accountable for product performance and enhancements.

Requirements

  • 10+ years of experience or equivalent expertise in product management.
  • Experience building and leading a team of product managers.
  • Strong background in payments and commerce.
  • Extensive knowledge of the product development lifecycle, technical design, and data analytics.
  • Proven ability to influence adoption of product lifecycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
  • Experience driving organizational change and managing stakeholders across multiple functions.

Nice To Haves

  • Familiarity with agentic commerce or agent-to-agent protocols.
  • Deep knowledge of payment and commerce needs of middle-market and enterprise clients.
  • Experience with both B2B and B2C products.
  • Knowledge of the systems and steps involved in creating, executing, and fulfilling an ecommerce order.
  • Exposure to international markets from a payments standpoint.
  • Track record of building, evaluating, and using agents for personal or professional use.

Responsibilities

  • Plan and own the development of agentic commerce products that help consumers, merchants, and their agents move money safely, securely, quickly, and cheaply.
  • Develop build, partner, and buy strategies to provide effective end-to-end solutions for clients.
  • Oversee the product roadmap, vision, development, execution, risk management, and business growth targets for agentic commerce and payment products.
  • Lead the product lifecycle through planning, execution, and future development, adapting continuously, developing products and methodologies, managing risks, and achieving business targets for cost, features, reusability, and reliability.
  • Partner with engineering, risk, compliance, and other teams to build support for and launch enterprise-ready solutions.
  • Build, coach, and mentor the product team on best practices, including AI-forward working, prototyping, and analytics strategies.
  • Own product performance and invest in enhancements to achieve business objectives.
  • Monitor market trends, conduct competitive analysis, and identify product differentiation opportunities.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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