Product Director, Agentic Commerce Trust & Identity-Payments-Executive Director
About The Position
The Payments & Global Banking Chief Data & Analytics Office (CDAO) is helping JPMorganChase to be one of the world's leading data- and AI-enabled financial services firms. We partner across business, product, and technology teams to build the trusted data foundations, AI capabilities, and platforms that power growth, improve client experiences, and accelerate innovation across Payments and Global Banking. Our teams are shaping the future of financial services through AI-powered products, agentic experiences, intelligent workflows, and next-generation operating models that transform how work gets done. By bringing together expertise from across the Commercial & Investment Bank, we scale innovation, drive commercialization, and unlock the value from our data ecosystems. As a Product Director, Agentic Commerce Trust and Identity Solutions in JPMorgan Payments CDAO, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams to create groundbreaking solutions that address customer needs.
Requirements
- 10+ years of experience or equivalent expertise in product management
- Experience in building and leading a team of product managers
- Strong background in risk, identity, and trust
- Extensive knowledge of the product development life cycle, technical design, and data analytics
- Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience driving change within organizations and managing stakeholders across multiple functions
Nice To Haves
- Familiarity with agentic protocols and know-your-agent strategies
- Deep knowledge of the trust, privacy and security needs of mid-market and enterprise customers
- Experience with both B2B and B2C products, with b2b more in-focus for this role
- Knowledge of how trust and identity systems feed into anti-fraud solutions
- Exposure to international markets from a trust standpoint
- Track record of building, evaluating and using agents for personal or professional use
Responsibilities
- Plans and owns the development of agentic commerce trust products that help consumers, merchants and their agents move money safely, securely, quickly and cheaply
- Develops build – partner – buy strategies to ensure we have the best end-to-end solutions for our clients
- Oversee the product roadmap, vision, development, execution, risk management, and business growth targets for agentic commerce and payment products
- Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
- Partners with engineering, risk, compliance and other teams to create buy-in and launch enterprise-ready solutions
- Builds, coaches and mentors the product team on best practices including AI-forward working, prototyping and analytic strategies
- Owns product performance and is accountable for investing in enhancements to achieve business objectives
- Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
Benefits
- comprehensive health care coverage
- on-site health and wellness centers
- a retirement savings plan
- backup childcare
- tuition reimbursement
- mental health support
- financial coaching
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
