About The Position

The Payments & Global Banking Chief Data & Analytics Office (CDAO) partners across business, product, and technology teams to build trusted data foundations, AI capabilities, and platforms that support growth, improve client experiences, and accelerate innovation across Payments and Global Banking. The organization develops AI-powered products, agentic experiences, intelligent workflows, and next-generation operating models across the Commercial & Investment Bank. As a Vice President in Payments CDAO, you will lead innovation by developing products and features for customers. You will design and build products and solutions addressing customer needs in commerce and payments. This role plans and owns agentic commerce and payments products that help consumers, merchants, and their agents move money safely, securely, quickly, and cheaply, and is accountable for their roadmap, performance, risk management, and business growth.

Requirements

  • At least 5 years of experience or equivalent expertise in product management.
  • Strong background in payments and commerce.
  • Extensive knowledge of the product development life cycle, technical design, and data analytics.
  • Proven ability to influence adoption of product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
  • Experience driving organizational change and managing stakeholders across multiple functions.

Nice To Haves

  • Familiarity with agentic commerce or agent-to-agent protocols.
  • Knowledge of payment and commerce needs of middle market and enterprise clients.
  • Experience with both B2B and B2C products.
  • Knowledge of the systems and steps involved in creating, executing, and fulfilling an ecommerce order.
  • Exposure to international markets from a payments standpoint.
  • Track record of building, evaluating, and using agents for personal or professional use.

Responsibilities

  • Plan and own the development of agentic commerce and payments products for consumers, merchants, and their agents.
  • Oversee product roadmaps, vision, development, execution, risk management, and business growth targets.
  • Lead the product life cycle through planning, execution, and future development, adapting and developing products and methodologies while managing risks and achieving business targets for cost, features, reusability, and reliability.
  • Partner with engineering, risk, compliance, and other teams to build support for and launch enterprise-ready solutions.
  • Own product performance and invest in enhancements to achieve business objectives.
  • Monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation.
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