Product Director, Agentic Commerce Trust & Identity-Payments-Executive Director
About The Position
The Payments & Global Banking Chief Data & Analytics Office (CDAO) partners across business, product, and technology teams to build trusted data foundations, AI capabilities, and platforms that support growth, improve client experiences, and accelerate innovation across Payments and Global Banking. The organization is developing AI-powered products, agentic experiences, intelligent workflows, and next-generation operating models across the Commercial & Investment Bank. As Product Director, Agentic Commerce Trust and Identity Solutions in JPMorgan Payments CDAO, you will lead the development of products and features that address customer needs and support safe, secure, fast, and cost-effective movement of money among consumers, merchants, and their agents. You will own product strategy and lifecycle outcomes for agentic commerce and payment products, including roadmaps, execution, risk management, and business growth targets. The role also involves building and coaching a product team, collaborating across functions to launch enterprise-ready solutions, and continually improving product performance.
Requirements
- 10+ years of experience or equivalent expertise in product management.
- Experience building and leading a team of product managers.
- Strong background in risk, identity, and trust.
- Extensive knowledge of the product development life cycle, technical design, and data analytics.
- Proven ability to influence adoption of product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
- Experience driving organizational change and managing stakeholders across multiple functions.
Nice To Haves
- Familiarity with agentic protocols and know-your-agent strategies.
- Deep knowledge of trust, privacy, and security needs of mid-market and enterprise customers.
- Experience with both B2B and B2C products, with B2B more in focus for this role.
- Knowledge of how trust and identity systems feed into anti-fraud solutions.
- Exposure to international markets from a trust standpoint.
- Track record of building, evaluating, and using agents for personal or professional use.
Responsibilities
- Plan and own development of agentic commerce trust products that help consumers, merchants, and their agents move money safely, securely, quickly, and cheaply.
- Develop build, partner, and buy strategies to provide effective end-to-end solutions for clients.
- Oversee the product roadmap, vision, development, execution, risk management, and business growth targets for agentic commerce and payment products.
- Lead the product life cycle from planning and execution through future development, adapting methods, managing risks, and achieving targets for cost, features, reusability, and reliability.
- Partner with engineering, risk, compliance, and other teams to build buy-in and launch enterprise-ready solutions.
- Build, coach, and mentor the product team in best practices, including AI-forward working, prototyping, and analytics strategies.
- Own product performance and invest in enhancements to achieve business objectives.
- Monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
