Senior Associate, Product Manager - Digital Onboarding - (Business Cards & Payments)

Capital One • McLean, VA

2d • $111,200 - $126,900

About The Position

Capital One’s Business Cards & Payments team is seeking an ambitious, analytical, and detail-oriented Senior Associate Product Manager to help lead its Onboarding Personalization initiative, which supports user engagement, retention, and satisfaction. The role partners with engineering, design, and data science teams to build and scale a Personalization Engine that uses user intent data, behavioral insights, and customer segmentation to tailor onboarding journeys to customers’ goals and needs.

The position offers an opportunity to develop product management capabilities across human-centered design, business focus, technology, and transformational leadership. The Product Manager will help define and break down product work, prioritize feature development, assess outcomes against business needs, collaborate across teams, and communicate product roadmaps. The role also seeks demonstrated interest and aptitude in AI, including personal projects, AI-driven development environments, or automations built with AI agents.

Requirements

• Bachelor’s degree or military experience.
• At least 1 year of product management experience, or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.

Nice To Haves

• Bachelor’s degree in computer science or engineering.
• At least 1 year translating business strategy or analysis into consumer-facing digital products.
• At least 1 year of experience working on core product platforms that power digital experiences.
• At least 1 year working with cross-functional teams as a product owner in an agile development process.
• Demonstrated interest and aptitude in AI, including personal projects, exploration of AI-driven development environments, or automations using AI agents.

Responsibilities

• Collaborate with technology teams to develop comprehensive acceptance criteria and identify when additional research is needed to define future feature design.
• Break down business epics into features and user stories, guiding the team toward the lowest-effort viable approach for a valid feature test.
• Use hypothesis-driven assessment of data to evaluate whether products and features meet business needs.
• Own and prioritize feature development roadmaps while ensuring required processes and procedures are followed to manage risk.
• Conduct research and develop features using new and evolving technology in an agile environment.
• Collaborate with designers, technologists, data scientists, and subject-matter experts to build solutions for customers.
• Understand technology trends and architecture strategy to deliver well-managed product platforms.
• Participate in horizontal forums and build trusted relationships with technology teams, designers, internal stakeholders, and partner teams.
• Articulate product roadmaps to stakeholders, communicate business value, and develop product-matter expertise.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level