Digital Banking Platform Product Lead, Executive Director

Morgan Stanley•Purchase, NY
•$150,000 - $250,000

About The Position

Morgan Stanley Wealth Management is seeking an Executive Director to shape the vision, define the multi-year product strategy, and drive delivery of high-impact digital banking initiatives across Morgan Stanley and ETRADE client-facing platforms. The role supports a secure, scalable banking and cash management platform across web and mobile, integrating wealth management and everyday banking to improve client experience, engagement, and growth. The product leader partners with Digital Product Management, Technology, Design, Operations, Legal, Risk, Compliance, Fraud, and senior business stakeholders. They translate strategic objectives into roadmaps and scalable capabilities, lead complex initiatives from concept through delivery, and balance innovation with risk management, regulatory expectations, operational readiness, and measurable outcomes. The role also drives product governance, stakeholder alignment, executive communications, and post-launch measurement. The position is based in Purchase, New York.

Requirements

  • 12+ years of experience in product, platform, or technology leadership.
  • Experience delivering complex, enterprise-scale platforms.
  • Experience in Wealth Management, retail and/or commercial banking, and/or consumer financial technology.
  • Strong ability to lead across cross-functional, matrixed organizations.
  • Direct people management experience is strongly preferred or required; demonstrated experience leading and developing high-performing product teams.
  • Bachelor of Arts or Bachelor of Science required.
  • Deep understanding of digital banking, cash management, payments, web and mobile technologies, and emerging capabilities including AI-enabled client experiences.
  • Strong knowledge of the retail banking, wealth management, fintech, and digital payments competitive landscape.
  • Ability to define product vision and strategy and translate business objectives into prioritized roadmaps and measurable outcomes.
  • Executive-level communication, influence, relationship-building, and stakeholder management skills.
  • Understanding of banking risk, controls, regulatory considerations, operational readiness, and secure digital delivery.
  • Ability to lead large-scale, cross-functional initiatives in a fast-paced environment with competing priorities and complex dependencies.
  • Strategic thinking, sound judgment, ability to evaluate tradeoffs, resolve ambiguity, and align execution with organizational priorities.
  • Focus on client experience, usability, accessibility, and design quality.
  • Strong analytical skills using data, market insights, client feedback, and performance metrics to inform product decisions.
  • Technical fluency and SDLC understanding sufficient to partner with engineering teams and guide implementation decisions.
  • Strong problem-solving skills, including anticipating risks, removing obstacles, and refining solutions throughout delivery.
  • Ability to mentor, influence, and elevate product practices across teams.

Nice To Haves

  • MBA or another advanced degree.

Responsibilities

  • Drive measurable business impact across revenue growth, client experience, digital engagement, and banking platform adoption.
  • Lead the strategy, roadmap, and delivery of digital banking capabilities across client-facing mobile and web platforms, including embedded AI, personalization, cash management, payments, and self-service banking.
  • Shape the multi-year product vision for digital banking offerings in alignment with Wealth Management priorities, client needs, commercial objectives, operational readiness, and risk and control expectations.
  • Lead complex initiatives from strategy through execution in partnership with Technology, Design, Operations, Legal, Risk, Compliance, Fraud, and business stakeholders.
  • Lead product discovery, client research, competitive analysis, and usability testing to identify opportunities to improve adoption, engagement, and differentiation.
  • Translate business objectives, client insights, market trends, and data analysis into product roadmaps, executive-ready recommendations, and measurable delivery outcomes.
  • Influence cross-functional teams and senior stakeholders to make decisions, prioritize investments, and execute strategic Wealth Management goals.
  • Establish product governance, including prioritization, requirements quality, delivery oversight, risk mitigation, stakeholder communications, and post-launch measurement.
  • Monitor digital banking, wealth management, cash management, fintech, and payments landscapes for emerging capabilities, competitive threats, and innovation opportunities.
  • Present product strategy, recommendations, risks, and progress to executive management, driving alignment and accountability.
  • Lead and develop high-performing product teams and foster collaborative, accountable product practices.

Benefits

  • Comprehensive employee benefits and perks.
  • Benefits and support for employees and their families throughout their work-life journey.
  • Compensation may include commission earnings, incentive compensation, discretionary bonuses, short- and long-term incentive packages, and other company-sponsored benefit programs.
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