Digital Banking Product Manager

CENTRAL BANCOMPANY, INC.•Jefferson City, MO

About The Position

The Digital Banking Product Manager defines, develops, and enhances retail digital banking products and customer experiences to meet the needs of customers and internal stakeholders. The role leads product strategy, roadmap development, and execution, partnering with cross-functional teams to deliver secure, scalable, customer-centric digital solutions. The position owns product performance and delivery for assigned Retail Digital Banking products and leads work across the full product lifecycle, from ideation and business case development through implementation, optimization, and ongoing enhancement. It also supports broader digital product initiatives through roadmap planning, dependency management, market and customer research, and coordination with internal and external partners. The role does not have direct supervisory responsibilities, but is expected to lead initiatives and influence cross-functional teams. The position must comply with applicable banking regulations, including Bank Secrecy Act requirements and information security standards.

Requirements

Bachelor's degree in Business, Finance, Technology, Marketing, or a related field, or an equivalent combination of education and experience.
Five or more years of product management, project management, or related experience within the banking or financial services industry.
Experience with retail banking products and digital customer experiences, including digital servicing and account origination journeys.
Strong analytical, organizational, and problem-solving skills, with the ability to influence decision-making across teams.
Excellent verbal and written communication skills, including the ability to communicate technical and non-technical concepts effectively.
Experience working in Agile product development environments.
Self-motivation and adaptability, with the ability to manage multiple priorities in a fast-paced environment.
Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Visio.
Regular and reliable attendance and punctuality.
Ability to work effectively in a collaborative team environment.
Ability to manage multiple projects and priorities while meeting deadlines.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

Develop and execute product strategies and roadmaps aligned with customer needs and organizational objectives.
Lead the full product lifecycle, from ideation and business case development through implementation, optimization, and ongoing enhancement.
Own product performance and delivery for assigned Retail Digital Banking products.
Support broader digital product initiatives through roadmap planning, dependency management, and collaboration across teams.
Conduct market research, competitive analysis, and customer discovery to identify opportunities and inform product direction.
Translate customer feedback and insights into actionable product improvements.
Partner with Technology, Operations, Risk, Compliance, Legal, Marketing, and Sales teams to deliver and support digital banking solutions.
Monitor key performance indicators, identify risks and opportunities, and provide updates and recommendations to leadership.
Promote continuous improvement through iterative development, feedback loops, and data-driven decision-making.
Coordinate internal and external partners to execute product initiatives successfully.
Perform other duties as assigned or needed.
Comply with applicable banking regulations, including Bank Secrecy Act requirements and information security standards.