Remote Payment Operations Associate

Foundation for African Medicine and Education • Richwood, WV

2d • $29 - $43 • Remote

About The Position

The Foundation for African Medicine and Education (FAME) is seeking a Payment Operations Associate to support daily payment processing, financial administration, transaction monitoring, and payment documentation in a fully remote environment. The role ensures accurate and timely processing of payment requests by reviewing financial records, verifying transaction details, resolving discrepancies, and maintaining organized documentation. The associate collaborates with internal teams, vendors, and other stakeholders to support efficient payment operations and financial accountability.

The position is suited to someone with at least two years of relevant experience in payment processing, accounts payable, financial administration, or operations support. Strong attention to detail, confidentiality, organizational skills, and the ability to work independently are essential. The role requires regular computer use, review of digital documents, communication through online platforms, and administrative work. Reasonable accommodations will be provided in accordance with applicable laws.

FAME describes its environment as supportive, collaborative, and mission-driven, with a commitment to employee well-being, career development, and financial security. Eligible employees may receive health insurance, retirement benefits, paid time off and designated paid leave, remote work arrangements, and professional development opportunities.

Requirements

• Minimum of two years of relevant professional experience in payment operations, accounts payable, finance administration, or a related field.
• Knowledge of payment processing procedures and financial recordkeeping.
• Understanding of invoice verification and transaction reconciliation.
• Familiarity with accounting software, financial systems, and electronic payment platforms.
• Basic knowledge of financial controls and documentation requirements.
• High school diploma or equivalent required.
• Strong numerical accuracy and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Excel, Word, and digital office applications.
• Effective organizational and time management skills.
• Ability to identify and resolve routine payment issues.
• Ability to manage multiple assignments and meet deadlines.
• Confidence working independently in a fully remote environment.
• Demonstrates honesty, integrity, and accountability.
• Handles confidential information with discretion.
• Takes ownership of responsibilities and completes tasks reliably.
• Communicates professionally and works collaboratively.
• Demonstrates initiative, adaptability, and sound judgment.
• Maintains accuracy and professionalism when working under pressure.

Nice To Haves

• Additional education in finance, accounting, or business administration.
• Previous experience in a nonprofit organization.
• Experience supporting international payment operations.
• Familiarity with electronic fund transfers and multiple payment channels.
• Experience assisting with financial audits and compliance documentation.
• Relevant professional training or certification in finance or accounting.

Responsibilities

• Process payment requests, invoices, reimbursements, and authorized financial transactions.
• Review and verify payment information, supporting documents, and required approvals.
• Maintain accurate payment records, transaction logs, and financial documentation.
• Monitor pending payments and follow up on delayed or unsuccessful transactions.
• Investigate payment discrepancies and coordinate appropriate resolutions.
• Assist with accounts payable, payment reconciliation, and routine financial reporting.
• Respond to payment inquiries from vendors, employees, and internal departments.
• Ensure payment activities comply with organizational policies and approval procedures.
• Maintain confidentiality and protect sensitive financial information.
• Prepare payment summaries and operational reports for management.
• Identify opportunities to improve payment accuracy and operational efficiency.

Benefits

• Health insurance.
• Retirement savings benefits, including access to a 401(k) retirement plan subject to eligibility and applicable terms.
• Paid time off and designated paid leave.
• Fully remote work arrangements.
• Professional development and learning opportunities.
• A collaborative and mission-driven working environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED