Payment Administration Analyst

loanDepot•Irvine, CA

About The Position

The Payment Administration Analyst is responsible for payment processes across various loan products. The role handles daily transaction posting and cash applications in a high-volume environment, processes customer account payments and withdrawals, and performs account research and payment reconciliation. It also includes preparing and dispatching company checks, maintaining payment records and reports, confirming fund availability with financial institutions, and protecting customer information.

Requirements

At least 2 years of experience in payment processing or cashiering within the mortgage servicing industry.
High school degree or equivalent.

Nice To Haves

At least 1 year of experience and demonstrated proficiency with Black Knight Financial Services (MSP/BKFS) and LoanSphere systems.
Bachelor’s degree.

Responsibilities

Batch and prepare payments for application or manually process payments for various loan products to customer accounts.
Receive and disburse funds; process reversals, suspense items, fees, transfers, cash advances, and withdrawals.
Post transactions accurately and promptly in a high-volume daily environment.
Print company checks, validate and reconcile checks against reports, and dispatch or mail checks.
Research customer accounts to ensure accurate payment posting.
Prepare and balance daily cash applications for deposit.
Update and balance checks, logs, and statistical reports.
Contact financial institutions to confirm the availability of funds.
Maintain confidentiality of customer information.