Payment Administration Specialist

Norwegian Cruise Line Holdings Ltd.•Miami, FL

11d

About The Position

The Payment Administration Specialist processes employee expense reports and payments in accordance with company policies, procedures, and approval requirements. The role handles payment research and resolution, payment reconciliation, outstanding check tracking, and corporate and purchasing card administration. It also maintains organized payment and expense records, prepares Concur documentation for audits, and provides process coverage and support. The position requires accuracy, confidentiality, clear communication, and the ability to prioritize assignments and meet deadlines in a fast-paced environment.

Requirements

Associate's degree.
At least 1 year of experience working with accounts payable and/or other accounting.
Ability to apply payment and expense policies, review supporting documents, and recognize issues requiring escalation.
Proficiency with Outlook, PDF, Word, and Excel for correspondence, recordkeeping, and basic reports; ability to learn Concur and banking platforms.
Strong accuracy, attention to detail, organization, and follow-through while meeting deadlines in a fast-paced environment.
Clear verbal and written communication with employees, vendors, banks, and colleagues.
Ability to protect confidential employee, supplier, banking, and payment information.

Nice To Haves

Accounting or business-related field of study.
Experience with Concur.
Working experience with PeopleSoft Financials or another accounting system.

Responsibilities

Process employee expense reports and ensure compliance with company policies.
Prepare and process pay cycles, check payments, and wire transfers according to established procedures and approval requirements; maintain supporting records and payment confirmations.
Research payment status, remittance questions, and expense-report inquiries; coordinate with vendors, banks, employees, and accounts payable colleagues to resolve issues and escalate exceptions requiring approval.
Reconcile assigned payment activity, maintain outstanding check records, investigate unresolved items, and coordinate follow-up under established procedures.
Assist with Corporate and Purchasing Card program administration, respond to cardholder inquiries, and maintain required records.
Prepare Concur documentation for internal and external audits and maintain complete, organized payment and expense records.
Share process knowledge and train designated backup staff, including providing Concur expense-processing coverage.
Support assigned improvements and maintain clear procedures for recurring work.
Prioritize time-sensitive responsibilities, track assignments through completion, and communicate progress and barriers promptly.
Perform other related duties as assigned.