Patient Transportation - Revenue Cycle

UTHealth Houston•Houston, TX

3d•Onsite

About The Position

UTHealth Houston is seeking a Patient Transporter to safely transport patients between departments and campus locations, including at 6410 Fannin Street and 6414 Fannin Street, during regular business hours of 8:00 AM to 5:00 PM. The role involves assisting patients with movement using wheelchairs, stretchers, and other assistive or transportation equipment while prioritizing safety and comfort. The Patient Transporter greets patients and family members, identifies the provider or division the patient will visit, and escorts or directs patients to appointments. The position also supports patients, families, visitors, and clinic staff in a fast-paced healthcare environment. Employees must permanently reside and work in Texas. This is a security-sensitive position.

Requirements

High school diploma or equivalent required.
Employees must permanently reside and work in the State of Texas.
The position is security-sensitive and requires the ability to maintain the security or integrity of critical infrastructure when applicable.

Nice To Haves

Experience in a clinic or medical office is preferred.
Bilingual English/Spanish skills are preferred.
A graduate of an education program approved by the credentialing body for required credentials is preferred.

Responsibilities

Transport visitors and patients to campus locations as needed.
Assist patients, their families, and visitors entering the clinic with a positive and helpful attitude.
Confirm patient identification verbally as needed; greet patients and introduce oneself.
Identify the provider or division the patient will see and escort the patient or provide directions.
Safely assist patients with transfers to wheelchairs or other assistive devices.
Maintain a clean, organized work area with adequate stock levels.
Report malfunctioning transportation equipment to the appropriate service department.
Communicate with administrative and clinical staff as needed to facilitate patient appointments.
Perform other duties as assigned.

Benefits

100% paid medical premiums for full-time employees.
Generous time off, including holidays, a preventative leave day, vacation, and sick time, totaling approximately 37–38 days per year.
Vacation accrual increases with length of service.
Monthly longevity payments after two years of service.
Retirement/pension plan.
Free financial and legal counseling.
Free mental health counseling services.
Gym membership discounts and access to wellness programs.
Employee discounts, including entertainment, car rentals, and cell phones.
Resources for child and elder care.