Revenue Cycle Trainer - Patient Access

Dayton Children's Hospital • Work from Home - Hybrid - Ohio, OH

4d • Hybrid

About The Position

The Revenue Cycle Trainer – Patient Access masters the Epic application and department-specific workflows related to Patient Access and Professional and Hospital billing. The trainer serves as a subject matter expert on end-to-end workflows and data flow across the Epic Revenue Cycle, and bridges hospital end users with Epic build and implementation teams.

The role assists with planning and coordinating Epic training for staff and developing policies and procedures governing training and system access. It also develops, builds, and maintains the training environment, curriculum, and test data. In collaboration with Epic, department representatives, subject matter experts, and end users, the trainer reviews, analyzes, and builds the system and assists with testing upgrades and new functionality releases.

This is a hybrid position requiring both onsite, in-person and virtual training. The position is based in Ohio and is scheduled for 40 hours per week.

Requirements

• 1–2+ years of revenue cycle experience, including registration, scheduling, prior authorization, and patient estimates.
• High School Diploma or GED.
• Proficiency in Microsoft Office Suite.
• Strong interpersonal skills.

Nice To Haves

• Associate degree from an accredited program.
• Experience creating training documents, including lessons, tip sheets, e-learning modules, and training videos.
• Epic Training Certification.
• Epic Registration and scheduling knowledge for the Access Trainer Role.
• Epic Billing knowledge for the Billing Trainer Role.
• Experience providing adult education and training.

Responsibilities

• Master the Epic application and department-specific workflows related to Patient Access and Professional and Hospital billing.
• Serve as a subject matter expert on end-to-end workflow and data flow through the Epic Revenue Cycle.
• Bridge hospital end users and Epic build and implementation teams.
• Assist with planning and coordinating Epic training for staff.
• Develop policies and procedures governing training and access grants.
• Develop, build, and maintain the training environment, curriculum, and test data.
• Review, analyze, and build the system in collaboration with Epic, department representatives, subject matter experts, and end users.
• Assist with testing upgrades and releases of new functionality.
• Conduct both onsite in-person and virtual training.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED