Patient Specialist - Louisville, KY (1099 Contractor, Per Diem/On Call)
About The Position
The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and Regional Clinical Advisors, serving as a local patient care representative who provides effective and efficient fittings. The role involves fitting and training patients to use a wearable defibrillator through assignments dispatched from corporate headquarters. The specialist is trained and certified by Kestra. This is a paid per-fitting contractor position based in the Louisville, Kentucky area. The specialist travels to hospitals, patients’ homes, and other healthcare facilities, and may be assigned daytime, evening, or weekend work. The position requires patient and clinician education, coordinating services, managing fitting equipment and inventory, and handling patient information confidentially.
Requirements
- At least 1 year of paid patient care experience; family caregiving does not qualify.
- Clinical or engineering background, which may include nursing, cardiac device sales, clinical engineering, catheterization lab technology, physician assisting, or ECG technology.
- Experience in patient and/or clinician education.
- Valid driver's license in the state of residence and a good driving record.
- Ability to consistently work in the field in and around the region.
- Ability to achieve hospital-system credentialing, including providing vaccination and immunization documentation, passing background and drug screening checks, agreeing to hospital policies and procedures, and completing required online courses such as HIPAA, Bloodborne Pathogens, and Electrical/Fire Safety.
- Disclosure of a personal NPI number, if applicable.
- Completion of a background check; Florida and Ohio assignments require a Level 2 screening paid for by Kestra.
- Ability to pay vendor credentialing costs upfront during a 90-day probationary period.
- Disclosure of potential relationships and referral sources.
- Ability to travel by car and lift up to 40 pounds unassisted.
- Ability to work extended hours when needed.
Nice To Haves
- Knowledge of MS Office, Excel, PowerPoint, and MS Teams.
- Direct cardiac patient care experience, such as RN, RT, CVIS, Paramedic, or CRM experience.
Responsibilities
- Fit and train local patients to use a wearable defibrillator through assignments dispatched from corporate headquarters.
- Provide instruction and help patients feel confident using the ASSURE system.
- Contact prescribers, caregivers, and patients to schedule services.
- Travel to hospitals, patients’ homes, and other healthcare facilities to provide fitting services.
- Measure patients to determine the correct garment size.
- Review and transmit essential paperwork needed for patients to receive the ASSURE garment and services.
- Manage inventory of ASSURE system kits, garments, and electronic equipment used in fittings.
- Maintain patient confidentiality and follow the Pledge of Confidentiality.
- Work assignments that may include daytime, evening, and weekend hours.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
