Patient Specialist - Huntington, WV (1099 Contractor, Per Diem/On Call)

Kestra Medical Technologies Inc.•Huntington, WV
•Onsite

About The Position

The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and Regional Clinical Advisors, serving as a local patient-care representative to provide effective and efficient fittings. This is a paid-per-fitting contractor position in the Huntington, West Virginia area. The specialist is trained and certified by Kestra to fit and train patients using a wearable defibrillator. Assignments are dispatched from corporate headquarters and may involve daytime, evening, or weekend hours. The role requires travel to hospitals, patients’ homes, and other healthcare facilities, along with management of ASSURE system kits, garments, and electronic equipment. The specialist must protect patient confidentiality and follow the company’s confidentiality pledge.

Requirements

  • At least 1 year of paid patient-care experience; family caregiving does not count.
  • Clinical or engineering background, such as nursing, cardiac device sales, catheterization lab work, or ECG technology.
  • Disclose a personal NPI number, if applicable.
  • Complete a background check.
  • Pay vendor credentialing costs upfront during a 90-day probationary period.
  • Experience educating patients and/or clinicians.
  • Valid driver’s license in the state of residence and a good driving record.
  • Ability to consistently work in the field in and around the region.
  • Disclose potential relationships and referral sources.
  • Ability to obtain hospital-system credentials, including providing vaccination and immunization documentation, passing background and drug-screening checks, reviewing and agreeing to hospital policies and procedures, and completing online courses such as HIPAA, Bloodborne Pathogens, and Electrical/Fire Safety.
  • Ability to provide patient care and communicate with clinicians effectively.
  • Ability to maintain a flexible work schedule and accept assignments that may include daytime, evening, and weekend hours.
  • Ability to travel by car and lift up to 40 pounds unassisted, including lifting items in and out of a vehicle.

Nice To Haves

  • Knowledge of MS Office, Excel, PowerPoint, and MS Teams.
  • Direct cardiac patient-care experience, such as RN, RT, CVIS, paramedic, or CRM experience.

Responsibilities

  • Fit and train local patients to use a wearable defibrillator through assignments dispatched from corporate headquarters.
  • Provide patient instruction and build patients’ confidence using the ASSURE system.
  • Contact prescribers, caregivers, and patients to schedule services.
  • Travel to hospitals, patients’ homes, and other healthcare facilities to provide fittings.
  • Measure patients to determine the correct garment size.
  • Review and transmit essential paperwork with patients so they can receive the ASSURE garment and services.
  • Manage inventory of ASSURE system kits, garments, and electronic equipment used in fittings.
  • Maintain patient confidentiality and comply with the Pledge of Confidentiality.
  • Complete assigned duties and other responsibilities as they may change or be assigned.

Benefits

  • Competitive pay; compensation is paid per fitting.
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