Patient Specialist - Thomaston, GA (1099 Contractor, Per Diem/On Call)
About The Position
The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and Regional Clinical Advisors, serving as a local patient care representative to provide effective and efficient fittings. The contractor fits and trains local patients to use a wearable defibrillator through assignments dispatched from corporate headquarters and receives Kestra training and certification. This is a paid per-fitting position in Thomaston, Georgia. The APS schedules services with prescribers, caregivers, and patients; travels to hospitals, patients’ homes, and other healthcare facilities; measures patients for the correct garment size; reviews and transmits required paperwork; and manages ASSURE system kits, garments, and electronic equipment. Assignments may require daytime, evening, or weekend availability. The role requires adherence to patient confidentiality and a willingness to work in the field across an agreed-upon region. The position calls for strong patient-care and education skills, organization, attention to detail, interpersonal communication, and a passion for making a difference in the heart-failure space. The work environment involves variable conditions while traveling, office or hospital settings, possible exposure to infectious disease, and extended hours when needed. Frequent travel by car is required.
Requirements
- At least 1 year of paid patient-care experience; family caregiving does not qualify.
- Clinical or engineering background, which may include nursing, cardiac device sales, clinical engineering, catheterization lab technology, physician assistant, or ECG technician experience.
- Experience in patient and/or clinician education.
- Disclosure of personal NPI number, if applicable.
- Completion of a background check; Florida and Ohio contractors must complete a Level 2 screening paid for by Kestra.
- Willingness to pay an annual DME fee deducted from the completed work order.
- Ability to pay vendor credentialing costs upfront during a 90-day probationary period.
- Valid driver’s license in state of residence and a good driving record.
- Ability to travel and consistently work in the field in and around the region.
- Ability to obtain hospital-system credentials, including vaccination and immunization documentation, background check, drug screening, agreement to hospital policies and procedures, and online courses such as HIPAA, Bloodborne Pathogens, and Electrical/Fire Safety.
- Ability to travel by car, frequently stand or sit for prolonged periods, use a computer and business machines, and occasionally bend and stoop.
- Ability to lift up to 40 pounds unassisted, including lifting items in and out of a vehicle.
- Highly organized, service-oriented, and detail-oriented.
- Strong interpersonal skills for communicating with and assisting clinicians in patient care.
- Passion for the heart-failure space and a desire to make a difference.
- Interest in lifelong learning and continuous improvement.
- Commitment to patient confidentiality.
Nice To Haves
- Knowledge of MS Office, Excel, PowerPoint, and MS Teams.
- Direct cardiac patient-care experience, such as RN, RT, CVIS, paramedic, or CRM experience.
Responsibilities
- Fit and train local patients to use a wearable defibrillator through assignments dispatched from corporate headquarters.
- Provide patient instruction and help patients feel confident using the ASSURE system.
- Contact prescribers, caregivers, and patients to schedule services.
- Travel to hospitals, patients’ homes, and other healthcare facilities to provide fitting services.
- Measure patients to determine the correct garment size.
- Review and transmit essential paperwork needed for patients to receive the ASSURE garment and services.
- Manage inventory of ASSURE system kits, garments, and electronic equipment used in fittings.
- Maintain patient confidentiality and follow the company’s Pledge of Confidentiality.
- Complete assignments that may involve daytime, evening, or weekend hours.
- Work in the field consistently within the agreed-upon geography and disclose potential relationships and referral sources.
Benefits
- Competitive pay is provided; the role is paid per fitting.
- Kestra provides ASSURE Patient Specialist training and certification.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
