Patient Specialist - Inverness, FL(1099 Contractor, Per Diem/On Call)
About The Position
The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and Regional Clinical Advisors. As a local patient care representative, the APS provides effective and efficient patient fittings for a wearable defibrillator. The contractor is trained and certified by Kestra and receives training assignments dispatched from corporate headquarters. This is a paid-per-fitting position in Inverness, Florida. The role involves instructing and building confidence in patients, coordinating services with prescribers and caregivers, traveling to hospitals, patients’ homes, and other healthcare facilities, and handling the garments, equipment, and paperwork needed for fittings. The APS must maintain patient confidentiality and may be assigned daytime, evening, or weekend work. The work includes frequent regional travel and may require extended hours.
Requirements
- At least one year of paid patient care experience; experience as a family caregiver does not qualify.
- Clinical or engineering background, which may include nursing, cardiac device sales, clinical engineering, catheterization lab technology, physician assistant work, or ECG technology.
- Disclose a personal NPI number, if applicable.
- Complete a background check; Florida and Ohio require a Level 2 screening paid for by Kestra.
- Pay vendor credentialing costs upfront during a 90-day probationary period.
- Experience in patient and/or clinician education.
- Valid driver’s license in the state of residence and a good driving record.
- Ability to consistently work in the field throughout the region.
- Disclose any potential relationships and referral sources.
- Ability to meet hospital-system entry credentialing requirements, including providing vaccination and immunization documentation, passing background and drug screening checks, reviewing and agreeing to hospital policies and procedures, and completing online courses such as HIPAA, Bloodborne Pathogens, and Electrical/Fire Safety.
- Ability to accept assignments that may involve daytime, evening, and weekend hours.
- Ability to travel by car and lift up to 40 pounds unassisted.
- Ability to maintain patient confidentiality and release patient information only with the patient’s signed permission, and internally only on a need-to-know basis.
Nice To Haves
- Knowledge of MS Office, Excel, PowerPoint, and MS Teams.
- Direct cardiac patient care experience, such as RN, RT, CVIS, paramedic, or CRM experience.
Responsibilities
- Fit and train local patients to use the ASSURE wearable defibrillator through assignments dispatched from corporate headquarters.
- Provide patient instruction and build patient confidence using demonstrated patient care skills.
- Contact prescribers, caregivers, and patients to schedule services.
- Travel to hospitals, patients’ homes, and other healthcare facilities to provide fitting services.
- Measure patients to determine the correct garment size.
- Review and transmit essential paperwork required for patients to receive the ASSURE garment and services.
- Manage inventory of ASSURE system kits, garments, and electronic equipment used in fittings.
- Adhere to the Pledge of Confidentiality and protect patient information from unauthorized disclosure.
- Complete hospital-system credentialing requirements, including required documentation, screenings, policy reviews, and online courses.
Benefits
- Competitive pay is provided; this is a paid-per-fitting position.
- Kestra pays for the required Level 2 screening in Florida and Ohio.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
