Patient Services Specialist at The Lung Center

Valley View•Glenwood Springs, CO

About The Position

The Patient Services Specialist provides professional and friendly reception services to patients and physicians at the Lung Center Clinic. The role organizes patient flow to help keep physicians and patients on schedule, maintains patient files and accounts accurately and professionally, and screens calls for the office manager, physicians, and nurses, handling them appropriately. The schedule is Monday through Thursday, 8:00 a.m. to 5:00 p.m., and Friday, 8:00 a.m. to 1:00 p.m.; the position does not require weekend or holiday work. The position requires a high school diploma or equivalent, clerical and computer skills, and strong customer service skills. Two years of reception or clerical experience is preferred. The listed salary range is $19.00 to $27.75 per hour, with entry salary dependent on education, skill set, and experience. The employer is unable to sponsor work visas.

Requirements

  • High school diploma or equivalent.
  • Clerical skills, including typing, filing, and scheduling.
  • Computer, phone, and people skills.
  • Excellent customer service skills.
  • Strong computer skills.
  • Eligible to work in the United States; the employer is unable to sponsor visas.

Nice To Haves

  • Two years of experience in a reception or clerical field is preferred.

Responsibilities

  • Provide professional and friendly reception services to patients and physicians.
  • Organize patient flow to keep physicians and patients on schedule.
  • Maintain patient files and accounts accurately and professionally.
  • Screen calls for the office manager, physicians, and nurses, and handle them appropriately.

Benefits

  • Medical, dental, and vision coverage, including coverage for eligible dependents.
  • Employer-paid basic life coverage with buy-up coverage options.
  • Flexible Spending Account for health care and dependent care.
  • Paid time off, paid family and medical leave, paid sick and bereavement leave, and leaves of absence.
  • Tuition assistance.
  • Retirement Plan 401(a).
  • 403(b) plan with employer matching contributions.
  • Employee Assistance Program.
  • Employee discounts on Valley View Medical Services.
  • Voluntary benefits, including discounted RFTA bus passes, discounted gym memberships, corporate ski passes, and free car seats for eligible Valley View employee families.
  • Free use of Sunlight and Aspen SkiCo day passes, based on availability.
  • Eligibility as an employer for the federal Public Service Loan Forgiveness program.
  • Relocation and other financial assistance may apply.
  • Employee referral bonuses.
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