Patient Services Specialist - Float Pool

Providence•Seattle, WA
•Onsite

About The Position

The Float Pool Patient Services Specialist travels to major campuses including Issaquah, Edmonds, Cherry Hill, First Hill, Ballard, and surrounding satellite clinics to provide flexible staffing support across Providence Swedish. The role supports care teams within Primary Care, Pediatrics, Specialty Care, and Women’s Health and covers a variety of clinic schedules, including weekdays and weekends. Team members receive premium travel pay of $2.50 per hour in addition to their base rate. At the Journey Level, the Patient Services Specialist performs all core front-office functions with increased independence and efficiency and is capable of performing all aspects of the Associate PSS role. Responsibilities include patient registration, appointment scheduling for routine and basic healthcare services, and general clerical duties. As a member of the care team, the specialist demonstrates compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Requirements

  • One year of medical office or related healthcare experience, or six months of experience as a Providence employee in an Associate PSS position.

Responsibilities

  • Travel to major campuses and surrounding satellite clinics to provide flexible staffing support across Providence Swedish.
  • Support care teams in Primary Care, Pediatrics, Specialty Care, and Women’s Health.
  • Cover a variety of clinic schedules, including weekdays and weekends.
  • Perform core front-office functions with increased independence and efficiency.
  • Perform all aspects of the Associate PSS role.
  • Register patients.
  • Schedule appointments for routine and basic healthcare services.
  • Perform general clerical duties.
  • Provide compassionate service and effective communication in support of patients and their families.

Benefits

  • Premium travel pay of $2.50 per hour in addition to the base rate.
  • Benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.
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