Patient Services Specialist- Sleep Medicine Clinic- Harborview
About The Position
Harborview Sleep Medicine Clinic, located in the Patricia Steel Building at Harborview Medical Center, provides multidisciplinary assessment, treatment, and follow-up consultation for patients with suspected or diagnosed sleep-related problems. Services address a broad range of sleep disorders, including sleep apnea, narcolepsy, insomnia, restless leg syndrome/periodic limb movement disorder, and circadian rhythm abnormalities. The Patient Services Specialist 2 supports clinic communications, appointment scheduling, and the collection of patient information, partnering with the clinic team to promote patient satisfaction and exceptional care delivery. This is a regular, full-time, on-site position scheduled Monday through Friday on the day shift, at 40 hours per week. The clinic is conveniently located near public transportation and offers an opportunity for career growth.
Requirements
- High school graduation or equivalent.
- One year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.
- Equivalent education and/or experience may substitute for minimum qualifications except where legal requirements, such as a license, certification, and/or registration, apply.
Responsibilities
- Provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging calls.
- Schedule provider and ancillary service appointments.
- Obtain patient demographic, financial, and clinical information.
- Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
- Perform other duties as requested.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
