Patient Services Specialist - UW Medicine Primary Care at South Lake Union
About The Position
UW Medicine Primary Care at South Lake Union is hiring a Patient Services Specialist 2 to support clinic staff, providers, and patients by helping ensure effective communications and efficient clinic operations. The position is full-time at 100% FTE, or 40 hours per week, Monday through Friday from 9:30 a.m. to 6:30 p.m., on the day shift. The clinic is located at Dexter Avenue N. and Republican Street and offers primary care appointments six days a week. Its services include family medicine, integrated behavioral health, obstetrics and gynecology, and sports medicine, as well as specialty care from the UW Diabetes Institute and the Karalis Johnson Retina Center. The role is part of UW Medicine Primary Care, a network of clinics serving the Puget Sound region.
Requirements
- High school graduation or equivalent.
- One year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.
Responsibilities
- Provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging calls.
- Schedule provider and ancillary service appointments.
- Obtain patient demographic, financial, and clinical information.
- Partner with clinic team members to prioritize patient satisfaction and exceptional care delivery.
- Perform other duties as requested.
Benefits
- Benefits are available; details are provided on the University of Washington staff benefits website.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
