Patient Services Specialist - UW Medicine Primary Care at Issaquah
About The Position
UW Medicine Primary Care at Issaquah is hiring a Patient Services Specialist 2 to support patients, providers, and staff with clinic communications and administrative services. The clinic provides primary care for patients at every stage of life, including routine checkups, chronic condition management, and treatment for illness or injury. This is a regular, full-time position at 100% FTE (40 hours per week) on the day shift. The role is based at the Issaquah clinic, which is conveniently located near public transportation. The position offers an opportunity to contribute to patient satisfaction and care delivery, with potential for career growth. UW Medicine Primary Care operates clinics throughout the Puget Sound region and provides services ranging from pediatrics to geriatrics. UW Medicine emphasizes continuous employee development and aims to improve public health through outstanding care, medical knowledge, and professional education.
Requirements
- High school graduation or equivalent.
- One year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.
Responsibilities
- Provide staff, providers, and patients with efficient internal and external communications, including answering phones and triaging calls.
- Schedule provider and ancillary service appointments.
- Obtain patient demographic, financial, and clinical information.
- Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
- Perform other duties as requested.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
