Patient Services Specialist - Part Time - Urgent Care - UW Medicine Primary Care at Issaquah
About The Position
UW Medicine Primary Care at Issaquah, which supports Urgent Care, is seeking a Patient Services Specialist 2. The role supports efficient communications among staff, providers, and patients; appointment scheduling; and collection of patient information. The position is part time, 36 hours per week, on the day shift and includes weekend hours. It is a regular position with a 90% FTE. The clinic is near public transportation and offers an opportunity to contribute to patient care and career growth. UW Medicine Primary Care is a network of clinics throughout the Puget Sound region, providing primary and secondary care from pediatrics to geriatrics. Select locations offer urgent care seven days a week. UW Medicine emphasizes continuous employee development and exceptional care for patients and families.
Requirements
- High school graduation or equivalent.
- One year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.
Responsibilities
- Provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging calls.
- Schedule provider and ancillary service appointments.
- Obtain patient demographic, financial, and clinical information.
- Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
- Perform other duties as requested.
Benefits
- Weekend shift premium of $4.00 per hour.
- Benefits information is available through the University of Washington staff benefits website.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
