Patient Services Specialist - Part Time - Urgent Care - UW Medicine Primary Care at Issaquah

University of Washington • Issaquah, WA

5d

About The Position

UW Medicine Primary Care at Issaquah, which supports Urgent Care, is hiring a Patient Services Specialist 2. The position helps provide an efficient system of internal and external communications for staff, providers, and patients; schedules provider and ancillary service appointments; obtains patient demographic, financial, and clinical information; and partners with the clinic team to support patient satisfaction and exceptional care delivery. Other duties may be assigned as requested.

UW Medicine Primary Care is a network of clinics throughout the Puget Sound region providing a wide spectrum of primary and secondary care, from pediatrics to geriatrics. Select locations offer urgent care seven days a week. The position is part of UW Medicine, whose mission is to improve public health through medical knowledge, outstanding care, and the preparation of future health professionals.

Requirements

• High school graduation or equivalent and one year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.

Responsibilities

• Provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging calls.
• Schedule provider and ancillary service appointments.
• Obtain patient demographic, financial, and clinical information.
• Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
• Perform other duties as requested.

Benefits

• Benefits are available; details are provided through the UW staff benefits information page.
• Weekend shift premium of $4.00 per hour.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED