Patient Services Specialist - UW Medicine Primary Care at Issaquah

University of Washington • Issaquah, WA

6d

About The Position

UW Medicine Primary Care at Issaquah is hiring a Patient Services Specialist 2 to support clinic communications, appointment scheduling, and the collection of patient information. The role partners with clinic staff and providers to promote patient satisfaction and exceptional care delivery.

The clinic is conveniently located near public transportation and provides primary and secondary care across life stages. UW Medicine Primary Care emphasizes employee development, compassion, innovation, and excellence.

Requirements

• High school graduation or equivalent.
• One year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.

Responsibilities

• Provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging calls.
• Schedule provider and ancillary service appointments.
• Obtain patient demographic, financial, and clinical information.
• Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
• Perform other duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED