PSS / Patient Services Specialist - UW Medicine Primary Care at Kirkland
About The Position
UW Medicine Primary Care at Kirkland is hiring a Patient Services Specialist 2 to support clinic staff, providers, and patients through efficient communications and patient-service operations. The clinic provides primary and secondary care across the lifespan and is located near public transportation in Kirkland. The role contributes to patient satisfaction and care delivery while offering an opportunity for career growth. This is a regular, full-time position at 40 hours per week. The schedule is Monday and Tuesday, 7 a.m.–4 p.m.; Wednesday, 9 a.m.–6 p.m.; Thursday, 7 a.m.–4 p.m.; and Friday, 8 a.m.–5 p.m. It is a day-shift position. The hourly pay range is $24.30–$35.35. Benefits information is available through the University of Washington staff benefits website.
Requirements
- High school graduation or equivalent.
- One year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.
Responsibilities
- Provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging calls.
- Schedule provider and ancillary service appointments.
- Obtain patient demographic, financial, and clinical information.
- Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
- Perform other duties as requested.
Benefits
- Benefits are offered; details are provided through the University of Washington staff benefits website.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
