PSS / Patient Services Specialist - Part Time - Urgent Care - UW Medicine Primary Care at Kirkland
About The Position
UW Medicine Primary Care at Kirkland is hiring a Patient Services Specialist 2 to support Urgent Care. The role provides an efficient system of internal and external communications for staff, providers, and patients; schedules provider and ancillary service appointments; obtains patient demographic, financial, and clinical information; and partners with the clinic team to prioritize patient satisfaction and exceptional care delivery. Other duties may be assigned as requested. The position is part-time at 75% FTE (30 hours per week) and is a regular position. The schedule is Thursday and Friday, 9:30 a.m.–8:00 p.m., and Saturday, 7:30 a.m.–6:00 p.m. The position is classified as day shift. The hourly pay range is $24.30–$35.35, with a weekend pay differential. UW Medicine Primary Care operates clinics throughout the Puget Sound region, offering a wide spectrum of primary and secondary care, from pediatrics to geriatrics. The organization emphasizes continuous employee development and compassionate, innovative, and excellent care. UW Medicine’s mission is to improve public health through advancing medical knowledge, providing outstanding care, and preparing future health professionals. Its employees collaborate to deliver high-quality work with integrity and compassion and to foster a respectful, welcoming environment.
Requirements
- High school graduation or equivalent.
- One year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.
Responsibilities
- Provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging calls.
- Schedule provider and ancillary service appointments.
- Obtain patient demographic, financial, and clinical information.
- Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
- Perform other duties as requested.
Benefits
- Weekend pay differential
- Benefits are available; details are provided through the UW staff benefits information.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
