PSS / Patient Services Specialist - UW Medicine Primary Care at South Lake Union
About The Position
UW Medicine Primary Care at South Lake Union is seeking a Patient Services Specialist 2 to support patients, providers, and clinic staff. The role provides an efficient system of internal and external communications, schedules appointments, gathers patient information, and works with the clinic team to support patient satisfaction and exceptional care delivery. The clinic offers primary care services, including family medicine and integrated behavioral health, obstetrics and gynecology, and sports medicine, as well as specialty care through the UW Diabetes Institute and Karalis Johnson Retina Center. This is a regular, full-time position at 100% FTE (40 hours per week), Monday through Friday, 9:30 a.m. to 6:30 p.m. The position is based at UW Medicine Primary Care at South Lake Union. The pay range is $24.30 to $35.35 per hour. The position is represented by SEIU 1199NW UWMC Northwest Service and Maintenance.
Requirements
- High school graduation or equivalent.
- One year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.
Responsibilities
- Provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging calls.
- Schedule provider and ancillary service appointments.
- Obtain patient demographic, financial, and clinical information.
- Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
- Perform other duties as requested.
Benefits
- Benefits are available; details are provided at the UW staff benefits website.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
