PSS / Patient Services Specialist - UW Medicine Primary Care at Woodinville
About The Position
UW Medicine Primary Care at Woodinville is hiring a Patient Services Specialist 2 to support clinic staff, providers, and patients through efficient internal and external communications and administrative services. The role includes answering and triaging calls, scheduling appointments, and obtaining patient demographic, financial, and clinical information. The specialist partners with clinic team members to prioritize patient satisfaction and exceptional care delivery, and performs other duties as requested. The clinic is located in Woodinville Towne Center and provides primary care appointments six days a week, including evenings and same-day appointments. Medical advice is available 24 hours a day, seven days a week. The position offers a full-time schedule of 40 hours per week, Monday through Thursday, 7:30 a.m. to 6 p.m., on day shift. It is a regular position represented by SEIU 1199NW UWMC Northwest Service and Maintenance. The stated pay range is $24.30 to $35.35 per hour. UW Medicine Primary Care is a network of Puget Sound clinics offering a wide spectrum of primary care services and secondary care, from pediatrics to geriatrics; select locations offer urgent care seven days a week. UW Medicine’s mission is to improve public health by advancing medical knowledge, providing outstanding care, and preparing future health professionals. Its employees collaborate to provide high-quality work with integrity and compassion in a respectful, welcoming environment. UW Medicine reports nearly 29,000 healthcare professionals, researchers, and educators across its organizations. The University of Washington is committed to an inclusive, respectful, and welcoming community and is an equal opportunity employer. Applicants considered for the position must disclose substantiated findings or current investigations related to sexual misconduct at current and past employment, as required by Washington state law. Disability accommodation is available through the Disability Services Office.
Requirements
- High school graduation or equivalent.
- One year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.
Responsibilities
- Provide staff, providers, and patients with an efficient system of internal and external communications, including answering and triaging calls.
- Schedule provider and ancillary service appointments.
- Obtain patient demographic, financial, and clinical information.
- Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
- Perform other duties as requested.
Benefits
- Career growth opportunity
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
