Patient Services Representative

Eye Health America LLC•Greenville, SC
•Onsite

About The Position

Clemson Eye, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice focused on excellence in patient care and creating an exceptional customer and patient experience. The practice is seeking a full-time Patient Services Representative for its Greenville, South Carolina office. Applicants at all skill levels are welcome. Overtime may be required.

Requirements

  • Must have an active and valid driver’s license.
  • High school diploma or equivalent.

Nice To Haves

  • At least one year of experience in eye care or a medical environment is preferred.

Responsibilities

  • Check patients in for appointments and greet everyone pleasantly and professionally.
  • Record patients’ arrival times and help ensure they are seen on time.
  • Scan patients’ insurance cards and driver’s licenses.
  • Enter new patient demographic information into the computer.
  • Ensure proper authorization or referral is collected from the patient.
  • Present and collect fees, post payments, and schedule patients’ next appointments.
  • Monitor past-due accounts and collect payment at checkout.
  • Maintain a cash drawer and balance it daily against posted payments and processed credit cards.
  • Review chart data to verify that all information has been received and completed and that required signatures have been obtained.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Life insurance
  • Matching 401(k)
  • Wellness program
  • Paid vacation and holidays
  • Uniform allowance
  • Training and advancement opportunities
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