Patient Services Representative
Northeast Orthopaedic Alliance PLLC•Salem, NH
•$20 - $22•Onsite
About The Position
Mobility Bone & Joint Institute (MBJI), a division of Northeast Orthopaedic Alliance, is seeking Patient Services Representatives to join its growing team. The representative is the first point of contact for patients and supports a welcoming, efficient, and patient-focused visit experience. The role is based at multiple locations in Andover and Haverhill, Massachusetts, and Salem, New Hampshire, with travel between locations as needed. The position is onsite and full-time, Monday through Friday, 7:45 a.m. to 4:30 p.m., with no weekends.
Requirements
- Willingness to travel between locations as needed.
Nice To Haves
- Experience with Athena EMR.
- Bilingual proficiency in English and Spanish.
- One year of patient registration experience.
Responsibilities
- Manage inbound and outbound calls.
- Welcome patients to the practice and help identify and address their healthcare needs.
- Accurately register patients in the Athena EMR to support efficient scheduling and a seamless visit experience.
- Check patients in.
- Collect copayments and outstanding balances.
- Manage referrals.
- Support other front desk operations as needed.
- Travel between practice locations as needed.
Benefits
- 401(k)
- Health insurance, including dependent coverage
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid vacation and sick time
- Opportunities for advancement and professional growth
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
