Patient Services Representative

Main Line Health•Malvern, PA

About The Position

The Patient Services Representative is an integral member of Main Line HealthCare's practices in Paoli, King of Prussia, West Chester, Exton, or Downingtown. The role makes a first impression on patients by greeting, directing, and scheduling patients and visitors. It also serves as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office, records, reports, and correspondence organized.

Requirements

  • High school diploma.
  • Experience with Microsoft Word, including columns, tables, envelopes, mail merge, and labels; Excel for database maintenance; and Outlook for maintaining calendars for several staff members.

Nice To Haves

  • Two to three years of office experience.
  • Knowledge of insurance payers and medical terminology.

Responsibilities

  • Greet, direct, and schedule patients and visitors.
  • Serve as a liaison between patients and support staff.
  • Prepare patient charts before check-in.
  • Keep the office and records, reports, and correspondence organized.

Benefits

  • Tuition reimbursement of up to $6,000 per year, based on full-time or part-time status.
  • Up to 120 hours of paid time off per year.
  • Employee discounts on various activities, services, and vendors.
  • Free employee parking.
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