Patient Services Representative

Tyler Family Circle of•Chapel Hill, TX

2d•Onsite

About The Position

Family Circle of Care is seeking two Patient Services Representatives, one for the Chapel Hill Clinic and one for the Houston Clinic. The role manages patient registration and billing processes to maintain accurate records and support smooth financial transactions. As a first point of contact, the representative responds to patient inquiries and provides information about services, insurance, and billing. By communicating effectively with patients and healthcare providers, the representative helps create a welcoming, patient-focused environment and supports patient satisfaction and efficient clinic administration.

Requirements

High school diploma or equivalent.
Experience in patient registration and billing in a healthcare setting.
Patient registration and billing skills.
Manual dexterity to operate office equipment and handle paperwork.
Attention to detail in record-keeping and responding to billing inquiries.
Knowledge of medical insurance and terminology.

Nice To Haves

Associate's degree in healthcare administration or a related field.
Familiarity with medical terminology and insurance processes.
Bilingual in Spanish.
Familiarity with healthcare administration.

Responsibilities

Manage patient registration, ensuring accurate data entry and compliance with healthcare regulations.
Assist patients with billing inquiries by explaining charges and payment options.
Coordinate with medical staff to verify insurance information and eligibility for services.
Use fax machines and other office equipment to communicate with insurance companies and healthcare providers.
Maintain accurate, up-to-date patient records.