Patient Services Representative - Pain and Rehab Medicine

Staff Careers • Green Bay, WI

33d • Hybrid

About The Position

Guided by specialty physicians, we foster a collaborative community built on authenticity, excellence in practice, and patient-centered compassion. BayCare Clinic Pain and Rehab Medicine is looking for a full-time Patient Services Representative to join our team in Green Bay. We’re looking for a compassionate, thoughtful candidate who wants to contribute to a positive experience for all our patients. The hours for this role are Monday-Friday between 8:00am - 5:00pm. This does have hybrid flexibility once training is complete. No Nights! No Holidays! No Weekends!

Requirements

• A minimum of a high school education or equivalent.
• Post high school coursework in Medical Terminology and/or Office Assistant is appropriate.
• Must have a working knowledge of medical terms and health insurance.
• Must possess strong desktop computer skills.

Nice To Haves

• Experience with EPIC is preferred.
• Prior experience in a medical setting is preferred.

Responsibilities

• Greets and checks in patients.
• Assists patients in filling out patient forms.
• Answers phones, takes messages, routes calls when necessary.
• Develops patient charts.
• Enters pertinent information into patient charts.
• Schedules patient appointments.
• Collects co-payments from patients.
• Performs general office duties.
• Respects and maintains confidentiality.
• Works in a safe, compliant and ethical manner at all times.

Benefits

• health, dental, disability and life insurance
• flexible spending options
• 401k retirement plan with a company match
• generous PTO
• paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED