Patient Services Representative

Cardiac Study Center • Tacoma, WA

70d • $21 - $39 • Onsite

About The Position

We are seeking a Patient Services Representative to join our General and Specialty Cardiology team in Tacoma. In this role, you’ll help create a smooth and positive experience for patients by coordinating appointments, maintaining organized provider schedules, answering patient questions, and serving as a connection between patients, providers, and other departments. This is a great opportunity for someone who enjoys working with people, staying organized, and being part of a collaborative healthcare team.

Requirements

• At least 2 years of customer service experience
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask and work independently in a fast-paced environment

Nice To Haves

• At least 1 year of healthcare experience
• Experience with patient scheduling or working in a medical office
• Familiarity with electronic medical records, including Epic

Responsibilities

• Coordinate and schedule patient appointments
• Maintain organized provider schedules based on clinic and provider preferences
• Assist patients with scheduling questions and general inquiries
• Coordinate communication between patients, providers, and other departments
• Review and manage scheduling needs to help ensure patients are seen in a timely manner
• Follow HIPAA, OSHA, and other applicable policies and procedures
• Provide coverage at other clinic locations as needed
• Complete other administrative duties as assigned

Benefits

• Competitive hourly pay of $21.31 – $38.59, based on experience, education, skills, and other applicable qualifications
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) and retirement benefits
• Opportunities for professional growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed