Patient Services Representative

Desert Foot and Ankle • Mesa, AZ

6d • $19 - $22

About The Position

The Patient Services Representative (PSR) greets and checks in patients, schedules appointments, and completes checkout processes. The role also assists with office duties as needed and helps address individual patient concerns. The position is scheduled Monday through Friday.

Requirements

• High school diploma or GED required.
• Good verbal and written communication skills.
• Basic knowledge of computers and office equipment.
• Patient-focused, with the ability to work independently.
• Ability to adapt quickly and thrive in a fast-paced environment.
• Regularly stand or sit; use hands; and talk or hear.
• Vision abilities including close vision, distance vision, and depth perception.
• Must be able to lift or carry up to 25 pounds.

Nice To Haves

• Minimum of 2 years in a healthcare position preferred; the employer is willing to train the right individual.

Responsibilities

• Greet patients.
• Check in patients and assist with individual concerns as they arise.
• Collect appropriate information, including insurance overview, co-pay, deductible, and open balances.
• Schedule appointments and follow through with the checkout process.
• Assist with office duties as needed.
• Perform other tasks as assigned.

Benefits

• Medical, dental, and vision plans.
• HSA with employer contribution.
• FSA.
• Generous PTO program.
• 401(k) with a 4% match.
• Employee Assistance Program.
• Life and AD&D insurance.
• Short-term and long-term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED