Patient Services Representative
About The Position
The Patient Services Representative supports general and specialty cardiology services at Cardiac Study Center/Pulse Heart Institute. The role helps coordinate patient and provider communication, supports compassionate patient interactions, and contributes to efficient clinic operations. The position is full-time, 40 hours per week, Monday through Friday, with weekends and holidays closed. The primary location is 980 W. Ironwood Dr., Coeur d'Alene, ID 83814, and coverage at other locations may be needed. Cardiac Study Center has partnered with Pulse Heart Institute for outpatient cardiology and billing services. The organizations work together to improve the health of cardiac patients and provide outpatient cardiology services. The clinic describes its culture as grounded in compassion, integrity, respect, and sustainable healthcare practices. The starting pay is $20.24 per hour, with a stated pay scale of $20.24–$36.66 USD. Pay may vary based on factors including skills, experience, certifications, and education. Benefits include medical, dental, and retirement benefits, as well as paid time off.
Requirements
- At least 2 years of customer service experience.
Nice To Haves
- One year of healthcare experience is preferred but not required.
Responsibilities
- Maintain a well-organized schedule according to provider preferences.
- Assist patients with their questions.
- Adhere to HIPAA and OSHA standards.
- Coordinate communication between patients and other departments.
- Work at other locations as needed for coverage.
Benefits
- Medical benefits
- Dental benefits
- Retirement benefits
- Paid time off
- Competitive salary
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
