Patient Services Representative

Eye Health America LLC • Sun City Center, FL

15d

About The Position

The Patient Services Representative supports patient access and front-desk processes at The Eye Associates, an affiliate of Eye Health America. The role welcomes and checks in patients, maintains accurate demographic and chart information, handles insurance documentation and authorizations, and completes patient checkout, payment collection, and appointment scheduling. The position is advertised as having no weekends or holidays.

Requirements

• High school diploma or equivalent.
• Reliable transportation.

Nice To Haves

• Previous experience in eye care or the medical environment is a plus.

Responsibilities

• Greet and check in patients in an orderly and professional manner.
• Scan patients’ insurance cards and driver’s licenses.
• Document all patient demographic information.
• Collect proper authorizations and/or referrals from patients.
• Handle patient check-out processes, including processing charges, collecting fees, and scheduling next appointments.
• Monitor past-due accounts and collect payments.
• Maintain and balance a personal cash drawer daily.
• Evaluate chart data for completeness and accuracy.

Benefits

• Medical, dental, vision, short-term disability, long-term disability, and life insurance for full-time staff.
• Matching 401(k).
• Employee discount.
• Wellness program.
• Paid vacation and holidays.
• Uniform allowance.
• Training and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED