Patient Services Manager
About The Position
Culinary Services Group is hiring a Patient Services Manager to support the Food Service Director in the daily execution of patient dining services. The role has primary responsibility for the patient dining experience, diet accuracy, service standards, and Certified Dietary Manager (CDM) requirements at the location. The manager acts as a liaison between clinical and operational teams to support clear communication and consistent execution of dietary requirements, nutrition interventions, patient needs, and service expectations. The manager works to ensure patient satisfaction and positive public relations through the safe and efficient use and allocation of resources. The position is located in Bridgeton, Missouri, with a Monday–Friday schedule and alternating weekends and holidays. The stated pay range is $60,000–$61,500.
Requirements
- Culinary management requirement.
- Bachelor of Science degree in Food Services Technology/Management, Dietetics, or a related field, or an associate degree plus three years of directly related experience; preferred.
- At least three years of acute or long-term care experience preferred, depending on formal degree or training.
- Willingness to participate in patient/resident satisfaction programs and activities.
- Registered Dietitian, Registered Diet Technician, or Certified Dietary Manager certificate preferred.
- Qualified candidates must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Nice To Haves
- Knowledge of P&L accountability and contract-managed service experience is desirable.
- ServSafe certification is highly desirable.
Responsibilities
- Establish goals and oversee implementation of patient food service needs based on medical direction, patient population, and contract.
- Plan and supervise patient food assembly and service.
- Comply with dietary restrictions while helping ensure patient food preferences are met.
- Comply with requirements of regulatory agencies, including federal and state agencies and The Joint Commission.
- Participate in facility-wide and department Performance Improvement Programs and teams to improve processes and patient care.
- Follow facility, department, and company safety policies and procedures, including occurrence reporting.
- Serve as a liaison between clinical teams and foodservice operations to support communication and accurate execution of patient dietary needs.
- Facilitate communication between clinical, culinary, and operational teams about therapeutic diets, allergies, food preferences, nutrition interventions, and changes in patient needs.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical insurance (full-time positions)
- Dental insurance (full-time positions)
- Vision insurance (full-time positions)
- Life insurance/AD (full-time positions)
- Disability insurance (full-time positions)
- Commuter benefits (full-time positions)
- Employee Assistance Program (full-time positions)
- Flexible Spending Accounts (full-time positions)
- May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
