Patient Services Manager

Compass Group • Bridgeton, NJ

5d • Onsite

About The Position

Culinary Services Group is hiring a Patient Services Manager in Bridgeton, Missouri. The role supports the Food Service Director in the daily execution of patient dining services, with primary responsibility for the patient dining experience, diet accuracy, service standards, and location requirements associated with the Certified Dietary Manager (CDM). The manager serves as a liaison between clinical and operational teams to ensure dietary requirements, nutrition interventions, patient needs, and service expectations are clearly communicated and consistently carried out.

The position is responsible for patient satisfaction and positive public relations through the safe and efficient use and allocation of resources. The schedule is Monday through Friday with alternating weekends and holidays. Culinary management experience is listed as a requirement. The stated pay range is $60,000–$61,500.

Requirements

• Culinary management experience.
• A bachelor's degree in Food Services Technology/Management, Dietetics, or a related field; or an associate degree plus three years of directly related experience is preferred.
• At least three years of acute or long-term care experience is preferred, depending on formal degree or training.
• Willingness to participate in patient/resident satisfaction programs and activities.
• Knowledge of P&L accountability and contract-managed service experience is desirable.
• Registered Dietitian, Registered Diet Technician, or Certified Dietary Manager certificate is preferred.
• ServSafe certification is highly desirable.
• Ability to perform the essential functions satisfactorily, with or without reasonable accommodation.

Nice To Haves

• Bachelor's degree in Food Services Technology/Management, Dietetics, or a related field; or an associate degree plus three years of directly related experience.
• Acute or long-term care experience of at least three years, depending on formal degree or training.
• Knowledge of P&L accountability and contract-managed service experience.
• Registered Dietitian, Registered Diet Technician, or Certified Dietary Manager certificate.
• ServSafe certification.

Responsibilities

• Establish goals and oversee implementation of patient food service needs based on medical direction, patient population, and contract.
• Plan and supervise patient food assembly and service.
• Follow dietary restrictions while accommodating food preferences.
• Comply with federal, state, and Joint Commission requirements.
• Participate in facility-wide and department Performance Improvement Programs and teams to improve processes and patient care.
• Follow facility, department, and company safety policies and procedures, including occurrence reporting.
• Serve as a liaison between clinical teams and foodservice operations to support communication and accurate execution of patient dietary needs.
• Facilitate communication among clinical, culinary, and operational teams about therapeutic diets, allergies, food preferences, nutrition interventions, and changes in patient needs.
• Perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical insurance for full-time positions
• Dental insurance for full-time positions
• Vision insurance for full-time positions
• Life insurance/AD for full-time positions
• Disability insurance for full-time positions
• Commuter Benefits for full-time positions
• Employee Assistance Program for full-time positions
• Flexible Spending Accounts (FSAs) for full-time positions
• Team members may be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws

What This Job Offers

• Job Type: Full-time
• Career Level: Manager