Patient Services Coordinator, People Success

SAC Health • San Bernardino, CA

1d • $29 - $34 • Onsite

About The Position

The People Success Coordinator provides administrative and operational support across one or more People Success functions, including recruiting, employee relations, compensation, benefits, leaves, payroll, workers’ compensation, and employee records. The role coordinates daily operations by maintaining accurate records, organizing administrative processes, supporting core People Success functions, compiling management-report data, and responding to routine inquiries about People Success policies and procedures.

The position primarily supports Payroll, Benefits, Leaves and the interactive process, and Workers’ Compensation, while assisting other People Success functions as needed. It maintains confidential employee data in the HR information system and physical files, supports compliance and reporting, and helps ensure timely communication and effective scheduling. The schedule is five days per week, eight hours per day, at the Brier Clinic in San Bernardino, California.

Requirements

• High school graduation or equivalent.
• At least two years of general office or administrative experience.
• Strong computer and data-entry skills, including proficiency with HRIS systems, Microsoft Office, and electronic file management.
• Ability to accurately enter, audit, and retrieve data; operate standard office equipment; follow standardized workflows; use a computer routinely; and complete required documentation using word processors, spreadsheets, and the internet.
• Strong interpersonal skills, professionalism, empathy, confidentiality, and clear, courteous communication by phone, in person, and in writing.
• Commitment to diversity, equity, and inclusion, and ability to build positive, respectful working relationships across organizational levels.
• Ability to remain patient, approachable, and service-oriented under pressure and while meeting strict deadlines; strong active listening, tact, and collaboration skills.
• Ability to work independently with minimal supervision, manage multiple tasks, set priorities, and meet tight deadlines and performance targets.
• Strong attention to detail, sound judgment, problem-solving skills, and ability to analyze information, identify discrepancies, and recommend solutions.
• Ability to stay focused, organized, and adaptable in a fast-paced environment while maintaining accuracy and confidentiality.
• Legally authorized to work in the United States on a full-time basis and must not now or in the future require employment visa sponsorship.

Nice To Haves

• Bachelor’s degree in Organizational Development, Human Resources, Business Administration, or a related field.
• Professional in Human Resources (PHR or SPHR) or SHRM Certified Professional (SHRM-CP or SHRM-SCP) certification.
• Two years of Human Resources experience.
• Experience in a customer service-focused environment.

Responsibilities

• Coordinate People Success operations, primarily supporting Payroll, Benefits, Leaves and the interactive process, and Workers’ Compensation, while assisting other People Success functions as needed.
• Maintain accurate, confidential, and compliant employee records and People Success data in the HRIS and physical files.
• Respond to routine employee inquiries about People Success policies and procedures; coordinate responses to internal and external requests, including employment verifications, legal inquiries, and unemployment claims; escalate complex matters to the appropriate People Success leader.
• Lead routine audits of People Success records and processes for completeness, accuracy, and compliance with applicable labor regulations and internal policies.
• Support compliance and regulatory initiatives, including tracking required training, maintaining I-9 documentation, and assisting with reporting and audit preparation.
• Oversee processing of applications and new-hire documentation, ensuring accurate, complete, and timely entry into HR systems.
• Prepare and analyze People Success reports and workforce metrics, including monthly and annual data on hires, terminations, and transfers, for leadership and external reporting.
• Provide HRIS and payroll support, coordinate issue resolution, and communicate professionally and promptly with employees, leaders, and external partners.
• Perform other duties assigned by department leadership.

Benefits

• Industry-leading PTO accrual, accrued per pay period.
• Sick leave.
• Paid holidays.
• Paid jury duty.
• Bereavement leave.
• SAC Health covers approximately 85% of team member health premium costs; the amount may vary with benefit plan selection.
• Retirement plan with up to 8% employer contribution.
• Continuing education and learning benefits.
• Annual mission trip.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED