Patient Services Coordinator – Medical Front Desk
About The Position
CNS Occupational Medicine is seeking a Patient Services Coordinator to support the medical front desk and help keep a busy clinic organized. The role is a key point of contact for patients, employers, visitors, and clinical staff, creating a welcoming and professional experience while coordinating day-to-day administrative and clinic operations. The successful candidate is proactive, communicative, and takes ownership of what needs to be done. The coordinator manages patient registration, scheduling, check-in, and check-out; coordinates communication among patients, employers, and clinical staff; and organizes appointments, documentation, and daily clinic workflows. The position also handles employer authorizations, patient records, and other administrative responsibilities. The coordinator supports the clinical team and cross-trains in additional occupational health services, including drug and alcohol testing.
Requirements
- Positive attitude, strong work ethic, and ability to connect with people.
- Excellent communication, organization, and multitasking skills.
- Ability to navigate a busy environment while maintaining attention to detail.
- Initiative, accountability, and willingness to help wherever needed.
- Comfort with computers, scheduling systems, and electronic records.
Nice To Haves
- Previous medical office or customer service experience is preferred.
- Occupational medicine experience is a plus.
Responsibilities
- Create a welcoming, professional experience for patients, employers, and visitors.
- Manage patient registration, scheduling, check-in, and check-out.
- Coordinate communication between patients, employers, and clinical staff.
- Keep appointments, documentation, and daily clinic operations organized and moving efficiently.
- Handle employer authorizations, patient records, and administrative responsibilities.
- Support the clinical team and cross-train in additional occupational health services, including drug and alcohol testing.
Benefits
- Competitive compensation and annual bonus opportunity.
- Medical, dental, and vision benefits.
- 401(k) with company contribution.
- Generous paid time off.
- Training and opportunities for professional growth.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
