Front Desk Registration/Patient Coordinator

Heartland Imaging - Louisville & Elizabethtown, KY•Louisville, KY
•Onsite

About The Position

As a Patient Coordinator, you will be one of the first points of contact for patients and help create a positive experience from check-in to check-out. You will support the front desk by assisting with registration, scheduling, insurance verification, phone calls, and other daily patient needs. The role is in a fast-paced outpatient imaging environment and is suited to someone who is friendly, organized, and provides excellent customer service. This is a full-time position at an outpatient imaging center on Shelbyville Road in Louisville, Kentucky. The schedule is Monday through Friday, 10:30 a.m. to 7:00 p.m. No on-call requirements are stated.

Requirements

  • High school diploma or general education degree (GED) to be competitive.
  • Friendly and organized approach.
  • Excellent customer service.

Responsibilities

  • Assist with patient registration.
  • Schedule patient appointments.
  • Verify insurance.
  • Handle phone calls.
  • Assist with other daily patient needs.
  • Support patients from check-in to check-out and help create a positive experience.

Benefits

  • Schedule qualifies for shift differential pay.
  • Quarterly bonus program.
  • Paid time off, eligible after 3 months of employment.
  • Company-paid holiday time.
  • Medical, dental, vision, and prescription health insurance coverage.
  • Flexible spending account (FSA) and health savings account (HSA) options.
  • Company-paid life insurance.
  • Short-term and long-term disability coverage.
  • Employee assistance program.
  • 401(k) company matching program, eligible after 3 months of employment.
  • No on-call requirements.
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