Patient Services Coordinator – Medical Front Desk

CNS OCCUPATIONAL MEDICINE•Manheim Township, PA

18d

About The Position

At CNS Occupational Medicine, the Patient Services Coordinator is the face of the clinic and helps create a welcoming, professional experience for patients, employers, and visitors. This role manages front-desk operations and supports efficient clinic workflows by coordinating patient registration, scheduling, check-in and check-out, communications, documentation, and administrative responsibilities. The coordinator also supports the clinical team and cross-trains in additional occupational health services, including drug and alcohol testing. The position offers the opportunity to develop new skills and grow with the organization.

Requirements

Positive attitude, strong work ethic, and natural ability to connect with people.
Excellent communication, organization, and multitasking skills.
Confidence navigating a busy environment while maintaining attention to detail.
Initiative, accountability, and willingness to jump in wherever needed.
Comfort with computers, scheduling systems, and electronic records.

Nice To Haves

Previous medical office or customer service experience is preferred.
Occupational medicine experience is a plus.

Responsibilities

Create a welcoming, professional experience for patients, employers, and visitors.
Manage patient registration, scheduling, check-in, and check-out.
Coordinate communication between patients, employers, and clinical staff.
Keep appointments, documentation, and daily clinic operations organized and moving efficiently.
Handle employer authorizations, patient records, and administrative responsibilities.
Support the clinical team and cross-train in additional occupational health services, including drug and alcohol testing.