Patient Services Coordinator - Home Health Part-Time

North Hill Retirement CommunityNeedham, MA
Onsite

About The Position

The Home Health Medical Secretary provides clerical support for North Hill Home Health Care, ensuring excellent customer service and diplomacy. Responsibilities include maintaining patient medical records and supporting computer and software systems.

Requirements

  • High School Diploma or equivalent.
  • Ability to read, write and understand English
  • Proficient in Microsoft Office

Nice To Haves

  • Medical assistant experience preferred

Responsibilities

  • Processes and tracks documents requiring physician signatures, including orders, 485 plans of care, and face-to-face documentation, ensuring accuracy.
  • Manages mailing and faxing of physician orders, including preparation, tracking, and receipt of clinical documents.
  • Sends and tracks Attestation Letters to physicians as required.
  • Updates patient information in Wellsky and maintains hard copy files for certified home health patients.
  • Assists with entering new patient referrals.
  • Uploads required documentation into the electronic medical record to meet federal and state standards.
  • Manages the home health department's eFax system by reviewing new faxes and uploading them to the correct patient record.
  • Follows all Emergency Management Plans, including the Emergency Dining Plan and Life Safety policies, and participates in fire and evacuation drills.
  • Satisfactory completion of a background investigation is required for this position.

Benefits

  • Free meals
  • Free parking
  • Free on-site fitness center
  • State-of-the-art work environment
  • Employee referral program
  • Health & Dental Benefits
  • 401(k) with company match
  • Career Development Training
  • Tuition Reimbursement
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