Patient Services Coordinator
About The Position
PT Solutions Physical Therapy is seeking a Patient Service Coordinator to support patients, providers, and insurers and help make the care journey seamless, efficient, and supportive. The role manages administrative and communication processes that help patients access care, including insurance and benefits processes, authorizations, referrals, scheduling, and payment reconciliation. The company describes itself as a clinician-founded, mission-driven physical therapy practice that offers team training, mentorship, and career advancement opportunities. The position is part-time and pays $18–$20. The posted range takes into account factors such as background, experience, and work location, and allows for salary growth within the position. Candidates must have at least a high school diploma or GED and 1–2 years of customer service experience; healthcare experience is preferred. A diploma for the highest level of education obtained is required for submission.
Requirements
- At least a high school diploma or GED; submission of documentation for the highest level of education obtained is required.
- 1–2 years of customer service experience.
- Follow HIPAA guidelines when handling patient-related processes.
Nice To Haves
- Healthcare customer service experience.
Responsibilities
- Reconcile patient payments and units billed while following HIPAA guidelines.
- Follow appropriate processes for insurance verification and/or benefits management.
- Obtain authorizations and/or prior authorizations.
- Collect over-the-counter payments and reconcile all charges weekly and monthly.
- Maintain relationships with patients, providers, clinicians, and internal operational departments.
- Coordinate physician referrals and optimize schedules to support patient access to care.
Benefits
- Competitive compensation with the ability to earn performance-based incentives.
- Professional development through strategic internal platforms.
- Opportunity for career progression within a nationwide physical therapy practice.
- Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual, depending on state laws.
- Reimbursement for endurance race entry fees.
- Ongoing training and mentorship.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
