Patient Services Ambassador (Aultman Orrville Hospital)

AVI Foodsystems•ORRVILLE, OH
•Onsite

About The Position

AVI Foodsystems at Aultman Orrville Hospital is seeking a Patient Services Ambassador (described in the posting as a Patient Food Service Attendant) to manage the delivery of patient dining. The role involves entering meal orders, communicating menu choices to patients, and serving meals accurately and promptly. The starting rate is $15.50 per hour on weekdays and $16.50 per hour on weekends, with ongoing opportunities to earn more. Healthcare experience is not required, and the position does not involve moving or repositioning patients. A professional appearance is required. The employer conducts pre-employment background checks and drug testing. The role offers progressive job-performance increases and room for advancement.

Requirements

  • Excellent customer service skills and a desire to work in a fast-paced environment.
  • Active listening and speaking skills, including giving full attention to what others are saying.
  • Service orientation and a willingness to help and assist people.
  • Reading comprehension, time management, good judgment, and decision-making skills.
  • Ability to walk and/or stand for long periods of time.
  • Professional appearance.
  • Ability to work rotating weekends and holidays.

Responsibilities

  • Use an iPad to enter meal orders and communicate menu choices to patients.
  • Serve patient meals accurately and in a timely manner.
  • Promote the highest levels of quality and service.
  • Actively listen and look for ways to help and assist people.

Benefits

  • Progressive job-performance increases.
  • Room for advancement.
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