Patient Service Technician

Horizon Oxygen and Medical Equipment, Inc.•Orange, CA
•$20 - $22

About The Position

Horizon Oxygen is seeking compassionate, dependable, understanding, and hard-working Patient Service Technicians who want to “Be a Blessing.” The company trains technicians to deliver and install durable medical equipment (DME) for hospice care while demonstrating compassion and understanding. Horizon Oxygen and Medical Equipment is a DME provider serving patients throughout California and emphasizes excellent care, great service, and supporting employees’ contributions to its vision. The role includes delivering, setting up, and explaining DME to patients, along with related equipment, vehicle, recordkeeping, and on-call duties. There is potential for growth within the company.

Requirements

  • High school diploma or equivalent.
  • At least 5 years of driving experience.
  • Valid California Driver's License with a clean driving record.
  • Physically able to lift and move medical equipment weighing up to 60 lbs.
  • Flexible schedule, including overtime and weekends.
  • Availability for on-call duty.
  • Workplace is drug free.

Nice To Haves

  • Experience in the field.

Responsibilities

  • Be a blessing to patients, families, and co-workers.
  • Communicate and coordinate closely with dispatch and Customer Service.
  • Represent Horizon Oxygen professionally and courteously; be punctual and reliable.
  • Load and unload vehicles.
  • Deliver, pick up, and set up durable medical equipment, and educate patients on its proper use. Equipment includes oxygen, wheelchairs, and hospital beds.
  • Use company software for orders.
  • Assist with cleaning equipment as needed.
  • Assist with troubleshooting equipment.
  • Maintain a clean vehicle and complete appropriate maintenance and safety records.
  • Maintain DME delivery and pickup records.
  • Assume on-call responsibilities in accordance with company policy.
  • Perform other duties as assigned by the Supervisor.

Benefits

  • Medical, dental, vision, and chiropractic plans.
  • Paid vacation time.
  • Paid sick leave.
  • On-call pay.
  • Opportunity to increase compensation by working overtime.
  • Potential for growth within the company.
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