Patient Service Technician II - Lab Services - Kelsey Seybold Clinic: Greater Heights
About The Position
The Patient Service Technician II performs laboratory collection and testing services for pediatric and adult patients at Kelsey-Seybold Clinic’s Greater Heights location. The role includes venipunctures and other specimen collection, CLIA-waived testing, maintaining accurate laboratory records, carrying out quality controls and proficiency testing, and maintaining lab instruments according to manufacturer recommendations and safety guidelines. The technician works with minimal or no supervision when performing waived tests and supports laboratory inspections and audits. The position offers performance recognition, direction for succeeding in the role, and development opportunities for other roles. Hourly pay ranges from $16.00 to $29.00, based on full-time employment and factors including local labor markets, education, work experience, and certifications. Benefits and incentives are subject to eligibility requirements.
Requirements
- High school diploma or equivalent from an accredited school.
- Obtain BLS within 30 days of employment.
- Complete the KSC review/skill validation program within 90 days of hire.
- At least 2 years of experience if the candidate completed an accredited Phlebotomy Program; alternatively, at least 3 years of directly related phlebotomist experience in a patient service center, clinic, or hospital, including at least 1 year of waived testing and specimen processing experience in a clinical setting.
- Experience with computers and Windows-based software.
- Ability to speak, write, and understand English.
- Ability to use related equipment.
- Ability to practice good customer service principles and practices.
Nice To Haves
- Certified Phlebotomist and Certified/Registered Medical Assistant.
- Membership in an accredited phlebotomy national organization.
- Prior EPIC experience.
- Knowledge of electronic medical record systems.
- Bilingual ability.
- Ability to use Microsoft software applications, including Word and Excel.
Responsibilities
- Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services ordered by a provider.
- Perform CLIA-waived tests, including urine dip, pregnancy tests, finger-stick blood glucose, fecal occult blood, rapid influenza, finger-stick PT/INR, monospots, sed rates, and rapid strep tests, as described in the laboratory procedure manual with minimal or no supervision.
- Maintain accurate laboratory records and make them available for inspections and audits by the Lab Supervisor, Lab Director, Lab Consultant, and CLIA Surveyors.
- Perform required quality controls and participate in the proficiency testing program as required.
- Maintain laboratory instruments according to manufacturer recommendations and follow applicable safety guidelines.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
