Patient Service Technician II - Lab Services - Kelsey Seybold Clinic: Main Campus

UnitedHealth Group • Houston, TX

3d • $16 - $29

About The Position

The Patient Service Technician II works in Lab Services at Kelsey-Seybold Clinic’s Main Campus. The role performs specimen collection and CLIA-waived testing for pediatric and adult patients, maintains laboratory records and equipment, performs quality-control activities, and follows laboratory safety guidelines. The position requires completion of Kelsey-Seybold Clinic’s review and skill-validation program within 90 days of hire, and BLS certification within 30 days of employment.

Requirements

• High school diploma or equivalent from an accredited school.
• Complete the KSC review/skill-validation program within 90 days of hire.
• At least 2 years of experience if the candidate has completed an accredited Phlebotomy Program, or at least 3 years of directly related phlebotomy experience in a patient service center, clinic, or hospital, including 1 year of waived testing and specimen-processing experience in a clinical setting.
• Experience with computers and Windows-based software.
• Obtain BLS within 30 days of employment.
• Ability to speak, write, and understand English.
• Ability to use related equipment.
• Ability to practice good customer-service principles and practices.

Nice To Haves

• Certified Phlebotomist and Certified/Registered Medical Assistant.
• Membership in an accredited national phlebotomy organization.
• EPIC experience.
• Knowledge of electronic medical record systems.
• Bilingual ability.
• Ability to use Microsoft software applications, including Word and Excel.

Responsibilities

• Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by a provider.
• Perform CLIA-waived tests with minimal or no supervision, following the laboratory procedure manual.
• Maintain accurate laboratory records and make them available for inspections or audits by the Lab Supervisor, Lab Director, Lab Consultant, and CLIA Surveyors.
• Perform required quality controls and participate in the proficiency testing program as required.
• Maintain laboratory instruments according to manufacturer recommendations and follow applicable safety guidelines.

Benefits

• Comprehensive benefits package, subject to eligibility requirements.
• Incentive and recognition programs, subject to eligibility requirements.
• Equity stock purchase, subject to eligibility requirements.
• 401(k) contribution, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED