Medical Front Office - Patient Service Specialist
Select Physical Therapy•Fremont, CA
•$23 - $25
About The Position
The Patient Service Specialist manages both the patient-facing and business operations of an outpatient physical therapy center. The role helps create an exceptional patient experience, beginning at the front desk, by welcoming patients, helping them understand their visits, and supporting the administrative processes involved in their care. The position is full-time at the Fremont, California location and is scheduled weekdays, Monday through Friday. Compensation is $23.00–$25.00 per hour. Benefits described apply to full-time employees working 32 or more hours per week.
Requirements
- High school diploma or GED.
Nice To Haves
- One year of front desk experience.
- One year of outpatient experience.
Responsibilities
- Greet and register patients, explain what to expect during their visit, and provide information about their next appointment at checkout.
- Schedule patient appointments in person and by phone.
- Communicate regularly with attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
- Collect patient co-pays, manage payer approvals, and conduct insurance authorizations and verifications.
Benefits
- Mentorship and orientation programs.
- Generous paid time off.
- Medical and prescription drug plan offerings.
- Health, vision, and dental plan offerings.
- Company-matching 401(k) retirement plan.
- Life and disability protection.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
